B&B ARMR B&B Roadway and Security Solutions
 

Ensuring continuous operation of your perimeter security products, B&B ARMR Services Group provides around-the-clock technical support, service and maintenance for anti-terrorist vehicle barriers, gates and parking control products used in perimeter security systems at government and commercial facilities worldwide.

The Field Services Team supports nationwide security product installations, 24/7 preventative maintenance and service efforts for a variety of barrier and perimeter security systems developed and manufactured by B&B ARMR and other companies in the security products market.

The Services Group offers multiple levels of customer service including 24/7 services which ensures an emergency response within hours.

The Technical Support Team provides training and on-line support for B&B's channel partners to assist in installation, commissioning and troubleshooting. This team is also tasked with application programming for custom projects.

These services are available on a standard hourly base as well as priority contract service. Each team carries a supply of commonly used parts for emergency service and additional parts are available at two inventory locations which may be couriered for next day service.

 

Parts Supply: We not only take orders at B&B, but we also talk with our customers to ensure the part they are ordering is the part needed for the job. Our extensive database of replacement and repair parts and our product knowledge makes sure you get the part you need, the first time.

Troubleshooting: The product knowledge captured since 1925 in the vehicle barrier and navigational lighting business is second to none. We can assist with troubleshooting the majority of field issues.

To speak directly to one of our Technical Support engineers: (800) 367-0387

For online support and FAQ's, please go to our support page or e-mail techsupport@bb-armr.com.